1. Handling After Cancelling Auto-Renewal
Even if you cancel auto-renewal, you can continue to use the service until the contract expiration date.
If you would like your account and data to be deleted immediately,
please use the following form and check the option "Request to Delete Account and Data(optional)":
https://cs-kansei.konicaminolta.com/hc/en-001/requests/new?ticket_form_id=6250726535695
2. Handling of Past Data
After the contract expires, past data and account information will be retained for at least 180 days. After 180 days, they will be permanently deleted.
If you renew your contract within 180 days after expiration, you can continue using the past data and account information as is.