Plans and Procedures

Free Trial

• How can I start a trial?
• Can individuals use it?
• Will the data be deleted immediately after the free trial ends?
• Does the trial cost anything?
• Are there any restrictions on the features available during the trial?

Paid Plan

• Please tell me the validity period of the tickets.
• How to apply for a paid plan?
• How much analysis can be done with one analysis (1 ticket)?
• Will the data be deleted immediately after the paid plans (Basic, Pro, Pro＋) end?
• Will the data used during the trial be carried over to a paid plan?

Contract

• Regarding the external transmission of user information
• EXplainable KANSEI Service Terms of Use

ID Account

• Difference Between Owner Accounts and Member Accounts
• What types of system roles are available for users?

Cancellation Procedure

• How can I cancel EX KANSEI?
• Will the service stop immediately after canceling auto-renewal? And will the data be deleted after the contract ends?